Every ClockInHR account gets a named support contact who knows your setup, answers quickly, and helps you get the most from the platform.
One person, not a rotating queue. They know your org, your setup, and your history.
Under 4-hour response guarantee. Issues don't fester.
Dedicated session to configure your account and train your team — included, not extra.
Your manager checks in every quarter — proactively, not just when things break.
Your Account Manager
Your account manager calls to configure your account, set up sites, and assign devices.
Dedicated training session for your HR team and managers on the platform.
Your team is live. Manager checks in weekly for the first month, quarterly thereafter.
Every plan includes dedicated support — no upgrades needed.